In the spirit of the new year and thinking about resolutions or goals for 2010, this week’s theme here at delputnam.com has been goals, how I set them and how I intend to keep them. I said that I’m not making any resolutions this year, but I’m going to try something a little different. [...]
I woke up almost an hour late today. You’d think getting all that extra sleep would make me feel good, but nooooo. My stupid brain won’t let me enjoy it because it thinks of sleeping in as a bad thing.
Procrastination is one of those things that is held on a par with wrath, [...]
Two years ago my New Year’s resolution was to “be fabulous.” I don’t think I did a very good job of it though. It was really just a funny way to make an excuse for not having any resolutions. Last year I didn’t make any resolutions at all. This year, I’m [...]
The holidays often put people in a good mood and our thoughts seem to drift to charity and good will toward others.
Doing nice things for people is always a good idea. But if you need some additional encouragement, here is a short list of four reasons to do something nice this holiday season (or any [...]
Today I have a quick exercise about problematic customers I want you to help me with. Don’t worry, it will only take a minute. I promise.
Pretend you are a sales consultant and read the three short overviews of the customer problems below. Then see if you agree with my analysis, and leave a quick comment [...]
What you don’t know CAN hurt you
The biggest fool is the one who doesn’t know he is a fool. This applies to individuals and companies alike.
One great example: Most credit card holders don’t have a very good understanding of the catastrophic effect compound interest can have on their debt. Study after study has shown that [...]
No matter which side of the desk you are on, layoffs suck.
Whatever you want to call them, “force reductions”, “right sizings”, “personnel actions”, etc, there really aren’t any words you can use to gloss over the fact that a layoff feels like failure–for everyone.
If you’re the “lay-er”–the one on the company side of the desk–you [...]
This morning I woke up with this little quotation from Trust Agents running through my head: “Human is the new black.”
In case you don’t know, Trust Agents is a great little book by Chris Brogan and Julien Smith. If you follow Chris and Julien closely on their blogs and on twitter, you’ve probably already read [...]
How do you know which tools are best for your community building activities? If you don’t know, you’re in luck because, today, I’ve got a post to help get you thinking, complete with a chart and everything.
Yesterday, I published thirteen metrics to use to help measure important factors of community building tools. Today, I’ve gone [...]
I am a massive geek and I love technology. There I said it. I just wanted to go ahead and get that out of the way up front because I’m about to use a geeky analogy. Don’t worry though; this isn’t a post about geeky things, it’s about marketing (which I also love). So, with [...]
